Improve the quality and cost of everything you buy

Our dedicated procurement specialists make it easy for you

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Extension of your ops team

Better visibility & control

Save time & money

You're probably leaving money on the table. In fact, you know you are.

If you’re anything like most operators, you have at least one vendor or service you know could be cheaper or better quality. It’s totally understandable — who has time or resources to focus on every detail of every contract?

Reasons you’re missing out on higher quality at lower cost:

  • Nobody on your team has time to pay attention to every contract and service
  • Many operators lack the visibility and control to know what’s really being purchased in their communities
  • You don’t have the expertise or relationships in all the areas you need

Every operator needs a procurement expert on their side

Serviam offers procurement consulting and advice at no upfront cost to you — and with no hidden agenda. Those contracts you know could be better? We’ll tackle them for you. And we’ll help you find other opportunities for savings you never even considered.

  • Improve Quality
  • Reduce Costs
  • Gain Visibility

Where’s the opportunity for you?

We touch everything that touches your residents

  • Elevator Program
  • Scent Programs
  • Food & Dining
  • GPO Optimization
  • Kitchen Equipment & Supplies
  • Menu Systems
  • Resident Supplies
  • Pay-on-demand Programs
  • Travel & Expense
  • Wi-fi Upgrades
  • Cable
  • In-room Entertainment
  • IT & Network Security
  • Telecom Solutions
  • Pest Control
  • Interior Design
  • Construction & Renovations
  • Marketing & Referrals
  • Preventative Maintenance Programs
  • Vehicles & Fleet Management
  • Nurse Staffing
  • Employee Background Screening
  • Tax Consulting
  • Life Safety
  • Hospitality Training
  • Pharmacy Rebates
  • Event Planning
  • Waste Management
  • Furniture, Fixtures, & Equipment
  • Medical Supplies
  • Promotional Products
  • Linens, Uniforms, & Apparel
  • Jan San & Chemicals
  • Facility Maintenance
  • And more…

Meet your team of experts

We’re here to help you. We’ve lived and breathed senior living procurement for decades, and now we’re bringing that insight to your side.

  • Saved millions of dollars for senior living organizations over the years
  • 60+ years of combined experience
  • An extensive network of connections across the industry
  • We’ve sat on all sides of the table, working within large senior living organizations and also for GPOs and distributors

Marc Mueller

President of Serviam Procurement

Xina Jones

VP of Serviam Procurement

We’re Supplying the Move to Value-Based Care

Transformation doesn’t come from one of us, it comes from all of us. The move to value-based care is going to require an unprecedented amount of cooperation and coordination. Getting the right products at the right price at the right time is a critical component. It’s time to use our collective scale for good.


Learn More

Our Results Speak For Themselves

  • 30

    Medical Supply

  • 21

    Elevator Contract

  • 30

    Screening Savings

  • 40

    Cable Service

Meet with one of our team members to identify your biggest opportunities.

We’ll advocate on your behalf and bring a plan to improve your business.

We take care of you so you can take better care of your residents.

Frequently Asked Questions

Serviam Procurement has significant experience working with GPOs and key vendors under buying programs. We help maximize those relationships by providing a useful perspective. Think of Serviam Procurement as an added resource to optimize existing programs including increasing compliance, standardization, rebates, and incentives saving your company even more time and money. We will also find areas not covered under a GPO program such as travel programs and background checks. With us, you know you’re building the right strategy to maximize all procurement options with GPOs and direct contracting.

Marc and Xina have over 60 years of combined experience leading procurement teams and managing projects. The team has worked at all levels of contract negotiations and utilized systems to manage order guides and control expenses. Our view across Senior Living and procurement is extensive.

Most savings fall between 5 to 15 percent, with up to 30 percent in select categories. Every project, strategy, and solution is customized to fit each member’s needs. We’ll make recommendations on the next steps and provide the support needed to realize the savings.

Serviam Procurement is a benefit with no charge for Serviam Network Members.  It’s an opportunity for us to begin working together and identify ways to save time and money. Our partner vendors pay referral fees under their marketing budgets, so pricing isn’t impacted and we support our partner’s business development. To become a member of Serviam Care Network, book a consultation online.

It’s time to stop leaving money on the table

With a procurement expert on your side, you can improve the quality, cost, and visibility of everything you buy

Book a Consultation