Why Senior Living Operators Should Co-Own a Pharmacy with Serviam Care Network
Senior living is built on trust, care, and relationships. So why do so many senior living operators feel like their pharmacy partner is more of a vendor than a true ally?
The Biggest Pain Point: Time and Trust
Ask any operator what’s most frustrating about their current pharmacy experience, and you’ll hear the same answers over and over:
- Chasing down late or missing medications
- Getting hit with surprise charges for STAT deliveries
- Managing complaints from families and staff
- Dealing with multiple vendors and fragmented service
- Lacking visibility into medication data and resident outcomes
At the end of the day, when a pharmacy drops the ball, it’s not just a delay—it’s someone’s pain meds, their antibiotics, their quality of life. That’s not just operational inefficiency. That’s a failure of care.
Serviam Pharmacy: Built for Senior Living, by Senior Living
Unlike retail pharmacies trying to retrofit into senior care, Serviam Pharmacy was designed from the ground up to meet the unique needs of assisted living communities. We’re purpose-built for your residents, your staff, and your business.
Here’s what makes us different:
- Timely and reliable deliveries, including STAT meds in 2–4 hours—at no extra charge
- 24/7/365 service to meet urgent needs, day or night
- Seamless integration with your care team and workflows
- Proactive clinical oversight to prevent adverse events
- Supportive onboarding and training, tailored to your staff
- Data that drives outcomes, helping you demonstrate value to payors
- Exclusive focus on assisted living—we don’t spread our attention across SNFs, prisons, or at-home care
- Medication carts, VA med repackaging, pharmacist consults, Yardi integration, and more
Simply put, it’s not just a better pharmacy—it’s a better model.
The Game Changer: You Don’t Just Get Great Service—You Own It
Here’s where Serviam truly stands apart: we’re offering operators the opportunity to co-own the pharmacy.
That’s the “aha” moment for most senior living leaders. Instead of pharmacy being a cost center, it becomes a source of equity and revenue—without adding more work to your team.
You gain:
- A financial stake in your pharmacy partner
- A true voice in pharmacy decisions
- A tailored service model designed around your needs
- Reliable performance that improves care and satisfaction
You’re not just outsourcing pharmacy—you’re partnering in it.
Extra Services That Set Us Apart
We also offer a comprehensive suite of value-added services, including:
- Monthly punch card packaging to simplify med passes
- Medication destruction support for discontinued meds
- Free medication carts to ensure safe, secure storage
- VA med repackaging for a flat $25/month per resident
- Full Prior Authorization coordination with prescribers
- Hospice pharmacy coordination to ensure continuity of care
- Consultant pharmacist reviews for compliance and quality
- FrameworkLTC system fully integrated with Yardi eMAR/EHR
We’ve thought through the details—so you don’t have to.
The Bottom Line
Senior living operators deserve more than just “good enough” pharmacy service for residents. Operators deserve a true partner—one that delivers on time, protects residents, empowers care teams, and contributes to the bottom line.
With Serviam Care Network, you don’t just get a better pharmacy. You own a piece of it.
Let’s build something better—together. Schedule a demo with us today to learn how you can partner with Serviam.